FREQUENTLY ASKED QUESTION
Q: What type of groups can you accommodate?
A: We can provide coach transport for all types of groups, including schools, choirs, church groups, large families, corporate groups, and rotary clubs, to name just a few.
Q: Do you provide wheelchair-accessible vehicles?
A: Yes, we can provide wheelchair-accessible vehicles with room for up to six wheelchairs.
Q: What amenities do your coaches have?
A: Our coaches normally come with air-conditioning, DVD players, toilets, wifi, and reclining seats. Please request any specific needs when booking.
Q: What areas of the UK do you cover?
A: We cover all the major airports and ports for incoming visitors to the UK. Our drivers are experienced and knowledgeable and can collect your group from any entry point in the UK, whether it's an airport, ferry terminal, or international train station.
Q: What is the booking process?
A: To book your inbound tour group transport, simply contact us through our website or by phone. Our friendly and experienced staff will be happy to assist you in planning your journey and ensuring that everything runs smoothly. You will be given a login and you will be able to see all your tours and details such as drivers' numbers in real-time.
Q: What happens if there are changes to my itinerary?
A: We confirm all details with our customers in advance to prevent any confusion on the day. If there are any changes to your itinerary, please let us know as soon as possible, and we will do our best to accommodate your needs. All changes are visible online in real time
Q: What happens if there is a problem with the coach?
A: Your safety is our priority, and all of our coaches are routinely checked to keep them in good working order. In the unlikely event that there is a problem with the coach, we will do our best to resolve the issue as quickly as possible to minimize any disruption to your journey. We have a network of support operators whom we can call on should disaster strike
Q: Do you offer any additional services?
A: Yes, we can provide onboard staff for all occasions, including tours and extended tours throughout the UK. Our staff are smart and are happy to assist you throughout your journey. We can if required also book entrance tickets for tourist attractions.
We can also in many cases provide Blue Badge guides that speak various languages and are experts in their chosen areas: such as Stone Henge, Bath and The Cotswoulds.
Q: What is your cancellation policy?
A: We understand that plans can change, and we offer flexible cancellation policies for our services. Please contact us for more information.
If you have any other questions or concerns, please don't hesitate to contact us. Our aim is to provide you with a stress-free and enjoyable inbound tour of the UK, and we are committed to ensuring your complete satisfaction.
